Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
1000° Digital GmbH
  1. 1000° Digital GmbH
  2. Kiko Servicedesk

Kiko Servicedesk

Willkommen! Wählen Sie einen Anfragetyp aus.

  • Serviceanfrage / Beratung

    Antworten auf Fragen zur Anwendung, Preisen und Lizenzen

  • Systemproblem melden

    Gibt es ein Problem mit dem System?

  • Verbesserung vorschlagen

    Eine Verbesserungsidee fürs Standardprodukt

  • Testzugang anfragen

    Erfrage einen Testzugang

  • Umsetzung

    Individuelle Umsetzung z.B. im Rahmen eines PoC.

Powered by Jira Service Management
{"xsrfToken":"d28791a8ab3fd297b26361b987cb8c0310fc23ef_lout","branding":{"id":"5","key":"sd","name":"Kiko Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#37b852","headerLinkHoverBGColor":"#37b852","headerBadgeColor":"#37b852"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen beim Service von 1000°","sharedPortalName":"1000° Digital GmbH","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Service von 1000°","sharedPortalName":"1000° Digital GmbH","localeDisplayName":"German (Germany)"},"en-US":{"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#07314b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"sd","projectId":10004,"serviceDeskId":5,"name":"Kiko Servicedesk","description":"<p>Willkommen! Wählen Sie einen Anfragetyp aus.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"18","name":"Serviceanfrage / Beratung","descriptionHtml":"","callToAction":"Serviceanfrage / Beratung","introHtml":"<p>Antworten auf Fragen zur Anwendung, Preisen und Lizenzen</p>","icon":10491,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[13],"key":""},{"id":"32","name":"Systemproblem melden","descriptionHtml":"","callToAction":"Systemproblem melden","introHtml":"<p>Gibt es ein Problem mit dem System?</p>","icon":10508,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[13],"key":""},{"id":"23","name":"Testzugang anfragen","descriptionHtml":"","callToAction":"Testzugang anfragen","introHtml":"<p>Erfrage einen Testzugang</p>","icon":10494,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[13],"key":""},{"id":"59","name":"Umsetzung","descriptionHtml":"","callToAction":"Umsetzung","introHtml":"<p>Individuelle Umsetzung z.B. im Rahmen eines PoC.</p>","icon":10458,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[13],"key":""},{"id":"58","name":"Verbesserung vorschlagen","descriptionHtml":"","callToAction":"Verbesserung vorschlagen","introHtml":"<p>Eine Verbesserungsidee fürs Standardprodukt</p>","icon":10458,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[13],"key":""},{"id":"19","name":"Abrechnungsproblem lösen","descriptionHtml":"","callToAction":"Abrechnungsproblem lösen","introHtml":"<p>Probleme mit dem Zugriff auf bestimmte Websites oder Systeme? Wir helfen dir weiter.</p>","icon":10472,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"22","name":"Admin Zugang anfragen","descriptionHtml":"","callToAction":"Admin Zugang anfragen","introHtml":"<p>Zum Beispiel, wenn Sie Jira administrieren müssen.</p>","icon":10504,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[],"key":""},{"id":"69","name":"Aufgabe","descriptionHtml":"","callToAction":"Aufgabe","introHtml":"<p>Individuelle Aufgabe</p>","icon":10511,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"30","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://1000grad.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Anwendungen"}],"orderMapping":{"13":[18,32,58,23,59],"10":[18],"9":[18,32,23],"12":[32],"11":[23,19,22]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BOT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOGMzMWE1OC02YWI4LTQ4ODYtOWU0OC1jYTZhYzIyZmI5NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMwNTc3NDksIm5iZiI6MTc3MzA1NjU0OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.niSiudOjm7ArRySCJb_WhTdHaPbGeLV0Zm3t_TSochE","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"08c31a58-6ab8-4886-9e48-ca6ac22fb96a","tokenDurationInMins":20}},"sharedPortal":{"name":"1000° Digital GmbH","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=1000grad","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d28791a8ab3fd297b26361b987cb8c0310fc23ef_lout","baseUrl":"https://1000grad.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://1000grad.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"08c31a58-6ab8-4886-9e48-ca6ac22fb96a","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6d531b56669d450eb5c7be694c6cef04","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://1000grad.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}